[nflug] TW Cable

anthonyriga torrodimerda at yahoo.com
Tue May 8 12:54:48 EDT 2007


Our business uses TW Telcom in Rochester
Victor-Pittford and we have had network outages. Also
there are drops at times too. I noticed my WAN Ip
address changed on my router too. Things are fine
now...


--- Michael Richardson <mtr3 at buffalo.edu> wrote:

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> 
> Richard Hubbard wrote:
> > Is it just me, or is time warner cable a bunch of
> farking morons?
> > 
> > 2 weeks ago, they swapped around their network
> equipment, and since then it has been running at
> glacier speed. 
> > I try to do their 50 mb download speed test, but I
> told them that I wasn't exposing my computer to the
> internet sans firewall.
> > The 50mb download was stopped because I had to go
> to work (after 35 minutes), and I got a reply back
> stating that if I wasn't going to disable their
> firewall, then they couldn't help me.
> > 
> > Anyone here still using TW?  Anyone work for TW? 
> If you do, do they intentionally hire morons?
> 
> I still use TW, but I'm in Rochester's coverage area
> at home (Akron).
> Their service and staff are the exact OPPOSITE from
> Buffalo. In 4 years
> of service, I think my network's been down twice for
> no longer than an
> hour. (well, three if you count the October storm).
> Their tech support
> has been extremely helpful - the last tech even
> helped me out with a
> minor linux problem even though they don't
> officially support it ("about
> half of us in the center use it").
> 
> I hate to see people lose their jobs during a
> reorganization, but maybe
> Buffalo should have cleared out it's staff and
> started over. You figure
> if the current Adelphia employees can't manage
> quality service, what
> good is a name/equipment change going to do?
> 
> - --
> Michael Richardson
> Web Programmer, ePharmacotherapy Networks
> School of Pharmacy and Pharmaceutical Sciences
> State Univ. of New York at Buffalo
> Hochstetter Hall Room 329
> (716)645-2828 ext. 266
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