Employment Opportunity

[Charles H. Root, III]

Hi Everyone,

Account Solutions Group currently has as employment opportunity for a
Systems HelpDesk Support Administrator, as follows:

Basic Purpose and Function
·	Administer ASG systems to ensure proper system functioning,
      data integrity, availability and client processing.
·	Perform various tasks related to PC installation and support.
·	Perform personal computer, telephone, workstation and
      monitor maintenance.

Specific Duties and Responsibilities
·	Oversee the day to day operations and administration of data
      systems, including performance monitoring, capacity and
      preventative maintenance.
·	Assist end-users in accessing information, troubleshooting
      problems and resolving system inquires.
·	Assist with employee moves, adds and changes.
·	Ensure compliance with company technology policies.
·	Perform PC, monitor and telephone, setup, maintenance and replacement.
·	Review, define and communicate ASG user requirements to
      internal/external providers and vendors.
·	Available to perform off hours duties for work required
      during down time.

Minimum Skills Requirements (after training)
·	Knowledge of PC hardware and software technology, including various
      FTP software products.
·	Knowledge of network operating systems such as Windows Server and LINUX.
·	Knowledge of LAN/WAN communications.

Preferred Qualifications
·	Excellent organizational skills and attention to detail.
·	Ability to participate effectively in a team atmosphere.
·	Ability to manage multiple tasks simultaneously.
·	Excellent verbal and written communication skills.

Job Relationships
·	Contact with all employees of the company.
·	External vendor relationships.

If interested, please forward resume and references in MS Word or PDF
formats to chazroot at accountsolutionsgroup.com. Company information may be
found at http://www.accountsolutionsgroup.com.

Thank you,

Charles H. Root, III
Network Operations Manager

Account Solutions Group
205 Bryant Woods South
Amherst, NY  14228-3608

v: 716-564-4991
f: 716-564-4440

www.accountsolutionsgroup.com

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