[nflug] Dell Ubuntu order

Cyber Source peter at thecybersource.com
Tue Jun 5 14:43:11 EDT 2007

Franklin Kumro Jr wrote:
> I'm going to share my experience with ordering a dell Ubuntu machine,
> if you could care less then don't continue :-P
> The process started when I customized the E520N and added it to my
> shopping cart, next step was to call to receive my 10% off discount.
> This is where the fun begins, Benjamin was on the other line to assist
> me. After explaining the discount situation Benjamin needed to know
> what computer I was going to get. I explained the E520N (N is the
> Ubuntu line), however he had no idea what that machine was. He then
> asked what OS I wanted and I said Ubuntu. This must have blew a fuse
> because he became silent and put me on hold. About 4 minutes later
> Benjamin came back on the phone and asked me 6 more times what OS I
> wanted. I spelled it out for him and then ended up telling him to go
> to dell.com/linux and check it out.
> About 10 more minutes passed at this point and then he asked me for
> the specs of the machine I wanted. Not only did he match them (besides
> video card - oh does the nvidia 6150 come on intel cpu boards? I
> didn't think it did) but I got a pretty good price too.
> The kicker was he was very excited to throw in Norton (I think?) Anti
> virus for me with free support! I broke out laughing and tried to
> explain exactly why that would do me no good but Benjamin didn't
> understand.
> After the order was completed Benjamin and myself parted ways and I
> went to the dell.com website where I could not find the nvidia 6150
> video chipset for an intel cpu. This was what I was to receive so one
> of us is wrong (My bet is I am).
> Its been > 12 hours and my credit card was billed but I was not sent
> any order information...who wants to bet this beast comes with vista?
typical. The important part is your "supposedly" not paying the M$ tax.
So, when you get it, blow it out and tweak it up how you want it.

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