[nflug] adelphia

eric eric at bootz.us
Wed May 10 09:40:11 EDT 2006


A classic discussion...
All is working well I took what Cyber and Dennis said and the tech
support people new exactly what to do, then I just renewed DHCP.
Thanks for your help ... maybe they should subscribe to nflug ;)


John Nichel wrote:

> Cyber Source wrote:
>
>> Sounds like your doing a first time install. Call them up, tell them
>> you are on Linux and need to set it up manually (they can do this
>> from there end). When they do, you will start getting a public IP
>> sent down the line, not the private IP your currently getting (take a
>> look). Then reset the modem and restart your network, you should be
>> good to go, I've done this many, many times and I LOVE telling them
>> there is no windows (even though sometimes there is, I just want to
>> see them go through it for Linux ;))
>
>
> When I was still living in Louisiana, I had to do this for my
> BellSouth DSL connection...
>
> <snip of conversation>
> Me : I can't use your install disc, it's only for Windows
>
> BS : What version of Windows are you running?
>
> Me : I'm not running Windows.
>
> BS : You're using a Mac?
>
> Me : No, Linux.
>
> BS : What operating system does your computer run?
>
> Me : Linux.
>
> BS : Not your browser sir, I need to know what OS your computer uses.
>
> Me : Linux.
>
> BS : Sir, when you start up your computer, and you see the Windows
> logo, what does it have with that logo?  Like 98, 2000, XP?
>
> Me : Look, I am not running Windows.  Linux IS an operating system.
>
> BS : I'm sorry sir, but I am not going to be able to help you until we
> figure out what operating system you're running.
>
> Me : I *KNOW* what operating system I'm running.  I've told you
> numerous times.  Do you have Internet access right now?  Go to
> www.google.com, and type in L-I-N-U-X.  Now, while you're educating
> yourself, can I speak to a supervisor or somebody with a bit more
> computer knowledge?
> </snip of conversation>
>

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