[nflug] Routers switches and the urge to get very vocal with aDell tech support rep

[Richard Hubbard]

We did get it working. Multiple subnets, DHCP relayed through properly.  The initial problem was the first moran they had assigned to the trouble ticket. He didn't seem to understand why anyone would want to use a Layer 3 switch for Layer 3 like tasks, and gave us amazingly convoluted and non working directions for what to do.

When we called back, the new guy told us in about 1/2 hour exactly what to do.  We did it and it works fine.

 
It is working great. It's fast, and pretty solid.
<span style="font-family:comic sans ms;">Richard Hubbard </span>
ATTO Technology Inc



----- Original Message ----
From: Mark Musone <mmusone at shatterit.com>
To: nflug at nflug.org
Sent: Saturday, July 12, 2008 10:39:15 AM
Subject: RE: [nflug] Routers switches and the urge to get very vocal with aDell tech support rep

 
The router should be able to do it pretty easily. We’ve got a
lot of those switches, and while I’m not routing between the subnets, I know that
it is a core functionality of them. My primary suggestion is to make sure you
talk to the correct people at dell. There Is a specific team of people that has
expertise in the higher end switches. Don’t accept dell’s typical front end
support guys.
 
Mark
 
 
From:nflug-bounces at nflug.org [mailto:nflug-bounces at nflug.org] On Behalf Of Richard
Hubbard
Sent: Wednesday, July 09, 2008 10:28 AM
To: nflug at nflug.org
Subject: Re: [nflug] Routers switches and the urge to get very vocal
with aDell tech support rep
 
That's what we're trying now. Apparently, the tech support
guy that was working with us initially has been fired because he's and
idiot.  

The one we're working with now seems to have more active brain cells...
 
<span style="font-family:comic sans
ms;">Richard Hubbard </span>
ATTO Technology Inc
 
 
-----
Original Message ----
From: Darin Perusich <Darin.Perusich at cognigencorp.com>
To: nflug at nflug.org
Sent: Wednesday, July 9, 2008 9:10:34 AM
Subject: Re: [nflug] Routers switches and the urge to get very vocal with a
Dell tech support rep

If your switch ports are not tagged properly then traffic will not route 
across VLAN's. Also any downstream switches must also have the VLANS 
configured and uplink ports properly tagged as well. I'd start by 
getting two subnets talking to each other only on this layer3 switch 
before complicating it by adding downstream switches.

Richard Hubbard wrote:
> We were setting up vlans, but we could only get a particular subnet to 
> talk to itself. we had no ip packet forwarding in the layer 3 switch 
> between subnets...which is what a router is supposed to do.
>  
> 
> 
> ----- Original Message ----
> From: Darin Perusich <Darin.Perusich at cognigencorp.com>
> To: nflug at nflug.org
> Sent: Wednesday, July 9, 2008 8:25:30 AM
> Subject: Re: [nflug] Routers switches and the urge to get very vocal 
> with a Dell tech support rep
> 
> I'm not sure about Dell switchs but I need to configure VLAN's on my
> 3com switches to segment the various subnets. Have you tried this?
> 


-- 
Darin Perusich
Unix Systems Administrator
Cognigen Corporation
395 Youngs Rd.
Williamsville, NY 14221
Phone: 716-633-3463
Email: darinper at cognigencorp.com
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