[nflug] Routers switches and the urge to get very vocal with a Dell tech support rep

[Richard Hubbard]

Latest update....

It turns out that the last tech support guy who "helped us out" was so clueless that Dell fired him. The guy we got today was very smart, told us what we needed to know (in about 1/2 an hour.  That included the time to explain to him what we wanted to do).  We got the switch configured, without a problem, and now it is all good.

Thanks for the help!

 <span style="font-family:comic sans ms;">Richard Hubbard </span>
ATTO Technology Inc



----- Original Message ----
From: Richard Hubbard <rhubby at yahoo.com>
To: nflug at nflug.org
Sent: Wednesday, July 9, 2008 10:27:31 AM
Subject: Re: [nflug] Routers switches and the urge to get very vocal with a Dell tech support rep


That's what we're trying now. Apparently, the tech support guy that was working with us initially has been fired because he's and idiot.  

The one we're working with now seems to have more active brain cells...

 <span style="font-family:comic sans ms;">Richard Hubbard </span>
ATTO Technology Inc



----- Original Message ----
From: Darin Perusich <Darin.Perusich at cognigencorp.com>
To: nflug at nflug.org
Sent: Wednesday, July 9, 2008 9:10:34 AM
Subject: Re: [nflug] Routers switches and the urge to get very vocal with a Dell tech support rep

If your switch ports are not tagged properly then traffic will not route 
across VLAN's. Also any downstream switches must also have the VLANS 
configured and uplink ports properly tagged as well. I'd start by 
getting two subnets talking to each other only on this layer3 switch 
before complicating it by adding downstream switches.

Richard Hubbard wrote:
> We were setting up vlans, but we could only get a particular subnet to 
> talk to itself. we had no ip packet forwarding in the layer 3 switch 
> between subnets...which is what a router is supposed to do.
>  
> 
> 
> ----- Original Message ----
> From: Darin Perusich <Darin.Perusich at cognigencorp.com>
> To: nflug at nflug.org
> Sent: Wednesday, July 9, 2008 8:25:30 AM
> Subject: Re: [nflug] Routers switches and the urge to get very vocal 
> with a Dell tech support rep
> 
> I'm not sure about Dell switchs but I need to configure VLAN's on my
> 3com switches to segment the various subnets. Have you tried this?
> 


-- 
Darin Perusich
Unix Systems Administrator
Cognigen Corporation
395 Youngs Rd.
Williamsville, NY 14221
Phone: 716-633-3463
Email: darinper at cognigencorp.com
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