[nflug] DSL problems

Cyber Source peter at thecybersource.com
Sun Mar 4 09:00:40 EST 2007


Robert Stockdale IV wrote:
> Hello All:
>      Was wondering if anyone might have a solution to a problem with
> my dsl. I have Frontier as they are the ones who service this area. I
> have a Seimens Speedstream 6520 dsl modem/wired/wireless router. For
> some reason the router needs to be rebooted at intermittent intervals.
> I might be away from the computer for a few minutes or a few hours and
> the connection is lost. Other times I could be online checking my
> email or researching something and the connection goes down. I'm able
> to regain access through a web browser reboot icon or physically
> turning the modem off and then back on via the power switch on the
> back. Is there a daemon or program that can monitor my connection and
> issue a reboot automatically? Frontier has been out here several times
> and cannot find a problem. They have replaced filters and modems to no
> avail. Any ideas?
> Thank you
> Bob
> ------------------------------------------------------------------------
>
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>   
Sounds like a line problem. I've seen this many times. One time, I had
this guy who's an employee of where I do service work and he kept
complaining about his dsl always going down and how he would spend hours
on the phone with verizon, etc.. I just figured he had a pooched xp box
that was redirecting or some such. Anyway, I ended up redoing his box,
made a dual boot for his (yes he was completely infected), however, when
I went to deliver it, I saw that the light on the modem kept going from
steady to blinking (it needs to be steady all the time). Anyway, while
setting it up, his connection was great, then lousy, then none existent,
then great again (with a different IP). So I said something is not right
here, got verizon on the phone while I was still there for the guy and
there happen to be a verizon truck right in the neighborhood at that
time, so the guy was going to come right over, so I waited for him,
showed him all the stuff (heard all the I don't know Linux crap) but
this guy just concentrated on the signal strength on the line, which
sucked. The guy ended up replacing the line from the house to the pole
while I waited and when he was done, it was like night and day, smokin
fast and the guy has not had 1 problem since, that was like 6 months ago.
Now, if this guy would have started the trouble ticket, it probably
wouldn't have gone too far because I know how the guy talks (total
computer illiterate and mixes up terminologies, etc.) and they probably
wouldn't have taken him seriously, like the 1000 times before that he
called.
My guess is you have a bad line, have them come out and do a line signal
strength test,
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