[nflug] Time Warner broadband problem

[Darin Perusich]

I live in that area and have never had any issues with TW.

anthonyriga wrote:
> Does anyone live near Hertel ave main st area
> experiencing problems with there TW internet
> connections. Mine has been intermittent for the last
> week and cant depend on it. After calling TW 4 times
> because they told me tier2 support  were too busy and
> 45 minute average was the hold time. Going through the
> reboot modem computer with tier 1, then getting tier 2
> to do the same then asked me to reinstall my nic card
> by trying to run me through some start>run procedure
> windows of course. When I told him I was using Linux
> he said "we dont support Linux". I finally got someone
> to come out and look at the cable lines and test
> signals the wens 5-7pm. I tried telling the 2nd level
> that the traceroutes had some drops when hitting TW
> routers. Im no expert in networking and was not
> telling him how to do his job just trying to make both
> our lives simpler specially mine by seeing if there
> was a routing issue or a configuration provision.
> Seems sometimes their blame is either the OS or the
> nic card. Just frustrated with TW. 
> 

-- 
Darin Perusich
Unix Systems Administrator
Cognigen Corporation
395 Youngs Rd.
Williamsville, NY 14221
Phone: 716-633-3463
Email: darinper at cognigencorp.com