Newbie question

[Frank Mogavero]

Thanks Bob.

Here goes.

Operating Systems
Microsoft and various UNIX

Programming Languages
Javascript, Perl, HTML, Winbatch, Java, Visual Basic, VBA, C, C++, SQL, XML, WDDX

Communication and Networking
Novell Netware 3.X, 4.X and 5.X, Microsoft operating systems, 3COM,
Attachmate-EXTRA!, Hummingbird Exceed, Netscape web server, Rumba.

EDUCATION

English Language Structure analysis - Defense Language Institute, Lackland Air
Force Base,
Basic Russian - Defense Language Institute, Lackland Air Force Base,
Intermediate Russian - Fort Meade Maryland,
Selection Theory for Analysts - Goodfellow Air Force Base,
NCO Academy - San Vito Air Station, Italy,
Interpersonal Communications at Work - University of St. Thomas, Minneapolis, MN,
Time Management - University of St. Thomas, Minneapolis, MN,
C++, C, Java, Intermediate Java, Javascript, UNIX Basics, Object Oriented Analysis
and Design, User interface Design for Web Applications, Systems Analysis Using
Object Oriented Principles.

MILITARY EXPERIENCE

Served 6 Years in United States Air Force as a Cryptologic Linguist. Security
Clearance information available on request.

PROFESSIONAL EXPERIENCE

Systems Consultant
Computer Consulting Services of WNY, Inc. Amherst, NY·March 2003 to November 2003
*Database Migration- Migrated Access database to MSSQL server. Assured Access
interface functionality maintained.
*Systems Analyst- Maintained and Tuned purchasing application using Visual Basic
front end and MSSQL 2000.
*C Programmer- Created a C program in a Unix environment to read data from a
handheld scanner into a flat file format.
*Network Administrator- Implemented disaster recovery for small financial advisory
company. Educated office manager on simple network administration issues.
*Web Developer- Created and automated web pages for local utility company.


Senior Systems Analyst
Carlson Wagonlit Travel IT, Plymouth, MN February 2001 to April 2002
Perform analysis, design, research, creation and implementation of business
systems to meet current and future requirements. Modify and maintain existing
systems to address changes in business processes. Used Perl, Visual Studio with
Visual Basic 6 and Visual C/C++ and Visual Basic 3.
* Designed and implemented object oriented client information extract procedure
using Perl and MS SQL 6.5 Transact database.
* Assisted team members in WDDX and XML decoding using Perl modules
* Recognized for mentoring other co-workers in relation to Object oriented
technology
* Supplied estimates to clients for changes and implementations
* Created Project Plans for assigned tasks
* Reviewed business requirements for thoroughness and clarity.

Independent Contractor
Self Employed, Twin Cities, MN  August 2000-December 2000
* CRM Developer- Developed sales force interfaces for a private financial
institution using TeamPoint CRM software
* Network Administrator- Set up Compaq servers with HP Open software. Performed
daily network maintenance. Solved user problems. Troubleshoot IIS and NT Web
servers. Updated routing tables.
* Winbatch Developer-Assisted in the creation and distribution of proprietary
software on mixed Microsoft and Sun platforms. Coded deployment and installation
of software.

Consultant
Renaissance Worldwide Inc., Bloomington, MN  April 1997 - August 2000
* System Support Specialist-Responsible for the set up and testing of new
workstations and servers. Created an Intranet interface for workstation requests
using HTML, Javascript and Perl.
* Y2K Coordinator-Assisted in the analysis and layout of a Y2K readiness
operation. Tested applications to be used for the deployment of updates.
* Y2K Developer-Used Winbatch and Perl to develop programs that would list and
manipulate all MAC files on the Novell network. Installed and configured IIS on an
NT 4.0 computer to unit test all Perl scripts and Winbatch programs. Assisted in
the LAN/WAN migration from Netware 3.1 to Netware 5.0. Created NT 4.0 servers and
automated documentation for them
* Web Developer- Developed PERL scripts in a UNIX environment to statistically
analyze Netscape web server error logs served data up as an Intranet page using
HTML and Javascript. Automated several processes with FTP and cron using the "vi"
editor. Responsible for the Net Gravity adserver and components, scheduling ads,
updating the software and troubleshooting problems. Wrote and tested Perl scripts
which analyze data from the applications database through SQL queries. Assisted in
the migration from one set of Netscape webservers to another. Performed web server
configuration. Created and tested PERL scripts and C programs to automate file and
directory movement.
* Network Automation Developer-Performed network administration and automation.
Developed and thoroughly tested tools for the IS team using Winbatch, C and Basic
in a Microsoft environment for forwarding e-mail accounts, modifying user accounts
and network maintenance. Organized and cataloged all the software and parts in the
stock room. Created an Access Database to store Inventory. Created a lab
environment for configuring of notebooks and desktop computers. Performed
installation, configuration and testing of a wide variety of software and
hardware. Fielded incoming help calls, instructing callers in software use and
configuration as well as trouble shooting and problem resolution.
* QA Tester-Drafted and implemented a test plan for travel company management web
software. Used Cognos software for database manipulation testing and drill down
testing. Prepared software discrepancy reports and, where applicable, recommended
and implemented solutions.
* Migration Developer-Used Winbatch and InstallShield to develop an operating
system upgrade. Maintained test lab. Performed CUI/Spectra software server and
workstation installation, configuration and testing. Researched data, organized
and conducted fact-finding meetings and created the installation project plan.
Designed architecture for the deployment, implementation, and support of software
used on Windows 95 and Windows NT 4.0 desktops.
* Network Automation Specialist-Designed and tested fully automated Windows95
installation in DOS Batch format. Developed a program using C language to keep up
with constantly changing Hosts file. Performed network administration on a network
using Novell 3.12 and 4.11, Windows NT 3.5 and 4.0 servers. Designed the 4.11
server. Provided workstation and PC troubleshooting and support. Performed
hardware configuration, pricing, and sizing recommendations. Performed queries and
assisted administration on a Sybase database.


Network Administrator
New Horizons Computer Learning Center, Richfield, MN  October 1996- March 1997
* Developed an automated method of class content download using DOS batch
programming.
* Performed network administration on Netware 3.12, 4.10 and Windows NT 4.0 LAN &
MAN.
* Installed and configured software packages and operating systems for classes to
be conducted
* Rewired the network and traced hub and router problems.

Technical Support Representative
Equus Computer Systems, Saint Paul, MN.  September 19995 - October 1996
* Supported Many different components and configurations
* Researched and answered customer queries.
* Assisted customers in some software setup.
* Created and maintained a call tracking database and an employee database using
Lotus Approach.

Technical Support Representative
Ingram Micro Inc., Buffalo NY  February 1994 - August 1995
* Performed telephone technical support for IBM Easy Options products, Spectrum
Office FX products and Digital PC's.
* Wrote technical documentation for Easy Options products
* Conducted lab testing and documentation of products
* Installed and  configured Microsoft operating systems
.
Technical Support/QA Analyst
ZEOS Computers, Saint Paul MN  September 1991 - August 1993
* Performed a wide variety of roles.
* Using the AmiPro Macro Language developed an application for management to use
to staff production lines according to preset specifications.
* As a QA Analyst, ran software diagnostics and tested hardware of assembled
product prior to shipping
* Tested assembled computers for functionality, diagnosed defective parts and
replaced them.
* Installed and configured Microsoft operating systems.
* Inspected incoming parts to assure adherence to a Mil Spec.
* Assisted customers with troubleshooting and diagnosis of computer problems.
* Performed international technical support for Italian and Russian customers.
* Served as translator for CEO on trip to Russia.