Adelphia`

Cyber Source peter at thecybersource.com
Fri Aug 15 19:31:41 EDT 2003


Not like my comments are going to change anything :)

If we all think like that, they won't 

On Fri, 2003-08-15 at 19:06, Mike Richardson wrote:

> RoadRunner tech is the same way. The technician actually 
> mentioned: "We have a lot of Linux users in the greater 
> Rochester area, but RR will not support you for your 
> machine (OpenBSD, just a firewall/gateway). We will support 
> your Win2k box."
> 
> Years ago, the University At Buffalo was working on 
> officially supporting Linux. Then they weren't. Now I'm 
> starting to see a trickle of documentation for it, along 
> with Linux versions of their VPN client.
> 
> It's sad that they can't immediately support it. But then, 
> as an ex-technician for 
> Juno/Netzero/Whatever-the-hell-they-call-themselves-now, 
> doing Windows dialup support only was difficult enough. (I 
> still got the occasional "Can I do this on Linux" call)
> 
> It would be nice if callcenters staffed a Tier-2 or 3 tech 
> that could approach these questions. I think they lose out 
> a bit if they can't support it, and with bargain-basket PCs 
> running Lindows, Lycoris,et al. emerging, it might be in 
> their best interests to begin a support program.
> 
> Not like my comments are going to change anything :)
> 
> --In a burst of eloquence, Friday, August 15, 2003 6:18 PM 
> -0400 Robert Todd <robert_todd at adelphia.net> usus loquendi:
> 
> > I agree/ Â And I'm one of those open-minded Tier 1 techs
> > at Adelphia =)
> >
> > Cyber Source wrote:
> >
> >  I was thinking the same thing but was too lazy to type
> > it. I have never once used the installation cd for
> > adelphia at any installation for any os. Companies like
> > that really need to get some more open minded people,
> > either in higher places or ones that aren't afraid to
> > speak there minds to the higher places
> >
> 
> 
> 
> Michael Richardson
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> Web Programmer, ePharmacotherapy Network
> SUNY At Buffalo School of Pharmacy
> 309 Cooke Hall, North Campus

-- 
Cyber Source <peter at thecybersource.com>
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