911

[Joshua Ronne Altemoos]

they are not considered a voip provider as in a home phone replacement
On 10/10/05, Robert F. Stockdale IV <javabob at adelphia.net> wrote:
> How would that work with Skype, the free Voip program? There is no
> Service provider.
> Bob
>
> John Seth wrote:
> > VoIP E911 service is a bit better now, thanks to the FCC raising hell
> > with VoIP providers.  The issue, originally, is that when you took your
> > VoIP phone somewhere, and called 911, you *might* have gotten a
> > non-emergency phone number to anywhere.  In other words, you ordered
> > service in Buffalo, NY and took your phone with you when you traveled to
> > Houston, TX.  You slip and fall and are in need of 911, so you call...
> > only to find out that the 911 number you called was actually redirected
> > to a non-essential phone number in Buffalo that no one is answering
> > since it's 2am. This issue happened too many times, many people died
> > since they themselves, or other people attempted to use VoIP phones for
> > 911... thus prompting the FCC to take action and require VoIP providers
> > to provide proper 911 services.
> >
> > The FCC recently stepped in and said VoIP providers MUST provide a
> > proper 911 solution, or clearly state and repeat several times, and make
> > the customer sign a waiver stating 911 is not available.  Since people
> > wouldn't go for that, the typical response of VoIP providers is to ask
> > customers for the physical address of the VoIP phone system.  Then, they
> > send any 911 calls to the local 911 center WITH the details you
> > provide.  Here's the sticky part though....
> >
> > If you pick up your VoIP phone and take it to Houston, you MUST update
> > your providers directory information, or else your 911 call WILL go to
> > the Buffalo address.  The information you give to your provider is sent
> > to the 911 call center, just the same as if your normal phone made the
> > call.
> >
> > Having just moved to Phoenix, AZ ... I opted to buy my Cable TV, Cable
> > Internet and VoIP service in one package, thus sparing me of a landline
> > phone for $20 more per month.  I hope this clears up VoIP issues.  Also,
> > if your VoIP provider is sending your 911 calls to
> > non-essential/non-emergency phone numbers, report them... it is now
> > illegal to do so.
> >
> >  -   Tony
> >
> >
> > JJ Neff wrote:
> >
> >> Vonage actually suggest you call 911 ONCE when you have VOIP to test
> >> that you
> >> get routed and answered.
> >>
> >> JJN
> >>
> >> --- vlok stone <vlokstone at yahoo.com> wrote:
> >>
> >>
> >>
> >>> That's what I thought. Never tried because I don't
> >>> know the repercussions. Actually when you get no voice
> >>> dsl they assign you a telephone number. Mine is
> >>> ###-#### although when you call it says it's
> >>> disconnected. So can you call 911 as a test
> >>> or do they get really pissed if you do that?
> >>>
> >>> --- JJ Neff <jjneff at yahoo.com> wrote:
> >>>
> >>>
> >>>
> >>>> Yes it goes to call center type solution and
> >>>> depending on your situation this
> >>>> may not be manned 24X7.  Since you can pick up your
> >>>> VOIP device and plunk it
> >>>> down in, say, Tucson AZ, tmrw they have no way to
> >>>> tie your device to a
> >>>> location, thus the manual address.
> >>>> It also will not do enhanced 911 ( although VOnage
> >>>> claims it is in the works)
> >>>> where if you dial, your address automatically shows
> >>>> up even if no one can
> >>>> speak.
> >>>>
> >>>> These risks are VERY well documented and I do
> >>>> believe a land line has to dial
> >>>> 911 if it is connected - even if no active service
> >>>> is enabled.  Folks with
> >>>> serious medical concerns should definitely keep a
> >>>> backup
> >>>>
> >>>> JJ
> >>>>
> >>>> --- Josh Johnson <joshj at linuxmail.org> wrote:
> >>>>
> >>>>
> >>>>
> >>>>> I have vonnage. I'm not sure if it is required or mandatory for
> >>>>> them, but they have a 911 solution. You have to signup for it. Fill
> >>>>> out a form that gives your street address, etc (since they can't
> >>>>> trace your call to an address). Then when I call 911, my
> >>>>> understanding is that it doesn't go to an official 911 center, but
> >>>>> it goes somewhere where they can dispatch the appropriate
> >>>>> authorities and they will have my address. HTH
> >>>>>
> >>>>> -Josh
> >>>>
>


--
Josh
-Quis custodiet ipsos custodes