Network Trouble Shooting help.

Tom McKim mckimt at yahoo.com
Wed Apr 7 12:24:30 EDT 2004


I've used PremCom in the past..

They are like $100 - $125 per hour, and you may have
to buy a block of time in advance for 1K.

691-0792
www.premcomgroup.com

--- Greg Neumann <dadneumann at adelphia.net> wrote:
> Anybody know anybody qualified to do network trouble
> shooting for a 
> Windows 2000/XP setup?
> Intuit tech supports blames network
> hardware/settings for troubles we're 
> having. I don't have the equipment or real expertise
> to do this. It's a 
> very small network setup, 11 pc's, (one pretending
> to be a 
> server,another pretending to be a firewall), 2 print
> servers, one 
> networked printer connected by various 10/100 8 port
> switches. I've 
> checked all that I can (looks like it's connected,
> the status lights 
> show "good", pings go through in good time) but ...
> I can't find any of 
> the "lag" or bandwidth hogging processes that Intuit
> insists is causing 
> the problems. I've gone so far as to disconnect
> everything but the 
> server and a single workstation.
> Anyway, as this could be marginal hardware, and I
> have no tools for 
> checking that, I've been asked to seek outside
> assistance.
> Runs TCP/IP in a Win2000 environment. NO active
> Linux boxes connected, 
> and I'm not real familiar w/ network troubleshooting
> tools. This will, 
> of course, pay some money.
> Any recommendations?
> Thanks,
> Greg Neumann


=====
Tom McKim, MCSE
Network Administrator
Niagara Chocolates
3500 Genesee Street
Buffalo, New York 14225
tmckim at niagarachocolates.com
mckimt at yahoo.com

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